Maintenance & support
Service contracts that keep your fleet on air
Preventive maintenance, programming, repair and escalation delivered by the engineers who designed your system.
What we do
Full lifecycle technical support
Preventive Maintenance
Scheduled inspection, alignment and coverage testing that keeps fleets on air.
Radio Programming
Channel plans, zones, talk-groups and encryption keys configured to your SOP.
Repair Services
Component-level repair in our Lagos workshop with genuine spares.
Technical Support
Phone, WhatsApp and on-site engineering response nationwide.
Service Contracts
Annual SLAs with guaranteed response times and loan units.
System Design & Survey
Coverage prediction, site survey and full commissioning documentation.
Service contracts
Three levels of cover
Essential
Annual preventive maintenance visit, programming updates and workshop repair at agreed rates.
- • 1 site visit per year
- • Next-business-day workshop intake
- • Programming included
Professional
Quarterly maintenance with priority response, loan units and coverage re-testing.
- • 4 site visits per year
- • 48-hour on-site response
- • Loan units during repair
Mission Critical
Continuous cover for control rooms and 24/7 operations, with spares held on your behalf.
- • 24/7 escalation line
- • Same-day response in Lagos
- • Dedicated spares holding
FAQ
Support questions we hear most
Put your fleet under contract
Send us your equipment list and we'll return a maintenance proposal with response times.